Oil Change Savings (with purchase of 4)
We do all the record keeping for you and will automatically notify you when you are eligible for the VIP Reward. You will receive a postcard with the $20 OFF a synthetic blend oil change or $30 OFF a full synthetic oil change.
Exclusive VIP Savings
Check the VIP website anytime for current VIP Savings.
Lifetime Tire Rotation
If you bought your tires from Purcell, we will rotate them for you FREE at your convenience. Just schedule an appointment. Your owner’s manual tells you that your tires need to be periodically rotated. Chances are you have questions about tire rotation, cost involved, frequency, and if it is worth the effort. With Purcell VIP we take the worry and cost out of tire rotation. Tires need to be rotated because they wear unevenly.
Here is a glimpse of rotation needs by vehicle drive train.
Free Tire Air Pressure Checks
With Purcell VIP, if you feel that your tires are not properly inflated, or if your vehicle’s TPMS (Tire Pressure Monitoring System) light turns on just come on in or schedule an appointment.
All Purcell locations are equipped to help diagnose and fix any situation involving TPMS alerts or low tire pressure. We will also be happy to help regardless of where you bought your tires.
Purcell Tire & Service Network: 24,000 Mile – 24 Month Nationwide Limited Warranty
Warranty Agreement – All Services
You Purcell outlets warrant that the performed repairs will be free from defects in material or workmanship for either 24 months or 24,000 miles, whichever comes first, or the warranty periods for selected services as specifically outlined below. If you experience a warranty-related problem with the repaired vehicle as a result of a defect in either workmanship or material during the warranty period, Purcell will perform the repairs again including parts and labor under the terms of the warranty as outlined. Warranty repairs do not extend original warranty periods. Your Purcell dealer must call 1- 800- 426- 0733 to obtain warranty authorization from the Warranty Administrator prior to any warranty repair being performed. Warranty repair costs are covered up to the cost of the original repair. In addition, if a vehicle is more than 25 miles from the original repair facility and requires being towed, a towing benefit on “Approved Claims” up to $100.00 will be applied. IMPORTANT: Please keep your services invoice(s). These documents are required in order to exercise your warranty privileges.
Warranty period for lube, oil and filter change, transmission fluid exchange, coolant exchange, differential fluid exchange, brake fluid exchange, power steering fluid exchange, engine decarbonization, wiper blades, bulbs, and air filter is 90 days or 4,000 miles, whichever comes first. The warranty does not cover engine/transmission replacement, internal repairs, differentials, tires, or batteries. Separate warranties are available for those products at the Purcell outlet where the original repair was performed. This warranty does not apply to vehicles used commercially.
Service Warranty Policy
This warranty is only for you and the vehicle serviced. It is not transferable. Purcell will not be responsible for any consequential, incidental, or indirect damage under this warranty. Implied warranties will be limited to the duration of this warranty and shall exclude consequential damages. This warranty gives you specific legal rights and you may have other rights which vary from state to state. Some states do not allow the exclusion or limitation of incidental or consequential damages or allow limitations on how long an implied warranty lasts, so the above limitations may not apply to you (but in no event shall the inapplicability of such limitations or exclusions invalidate any other terms of this warranty).
A buyer of service and or products at Purcell has the right to have warranty service performed during the warranty period. The warranty period will be extended for the number of whole days that the vehicle has been out of the buyer’s hands for warranty repairs. If a covered condition exists within the warranty period, the warranty will not expire until the condition has been fixed. The warranty period will also be extended if the warranty repairs have not been performed due to delays caused by circumstances beyond the control of the buyer, or if the warranty repairs did not remedy the condition and the buyer notifies Purcell of the failure of the repairs for the warranted service within 60 days after they were completed. If, after a reasonable number of attempts, the condition has not been fixed, the buyer may return his/her vehicle for replacement of parts, if applicable, or a refund, in either case subject to deduction of a reasonable charge for usage. This time extension does not affect the protection or remedies the buyer has under any law.
Who Makes This Warranty
This warranty is made and will be serviced by Purcell who performed the repairs identified on the face of your repair invoice. If you require warranty service 25 or more miles from the location where the warranted original service was performed this warranty will also be honored by any participating Tire & Service Network outlet nationwide, however, not all services are provided by all Tire & Service Network locations. This warranty extends only to you, the original purchaser, and the motor vehicle identified on the original repair invoice. It applies only during the warranty periods stated above.n you return to the original selling dealer or go to a participating dealer, they will handle the following steps required to file a road hazard claim.
How to Find a Tire & Service Network Outlet While Traveling
If you are traveling and experience a warranty-related problem, please go to our dealer locator at PurcellTire.com and see if there is a Purcell location within 25 miles. If you are not close to a Purcell location, please call 1- 800-426-0733 to find the nearest Tire & Service Network location that can service your vehicle. Should additional assistance be required, contact the Customer Assistance Center, The Goodyear Tire and Rubber Company, Akron, Ohio at 1-800-321-2136.
The Purcell Promise
We promise that our work will be performed to high professional standards.
We promise to explain the cost and need for any repair we recommend.
We promise to protect your rights with a nationwide warranty.
Hunter Quick Check Inspection
Purcell VIP offers state of the art diagnostics (at participating locations) with the Hunter Quick Check System. Key elements of the analysis including a printout report are as follows:
Free Vehicle Inspection
Are you thinking of buying a used car or truck? Do you have concerns about an existing vehicle you own? Are you planning on selling or trading in a vehicle? As a Purcell VIP member, you can bring that vehicle in and have it inspected for FREE.
This inspection will be performed by one of our Certified technicians. This will include over 40 reporting points so you can learn about over all condition, immediate repairs and potential repairs for the future.
If you would like a contact-free way to drop off your car for needed repairs, simply do the following:
A Purcell Team Member will follow up after the initial inspection to verify all work that is to be completed.
Contact us about key drop off
Get your car serviced without leaving home!
How it works:
Online Diagnostic Center
VIP will present your vehicle or vehicles from your customer data. e.g.
Your Vehicle: 2019 Lincoln Navigator Reserve (Change Vehicle)
Then we prompt you to identify what the problem is, starting with a description of symptoms. If you know the direct cause of the issue you can make that choice as well.
Start by describing the issue.
Or specify where the problem is:
After that we give you a list of possible issues that may be causing your car trouble. From there you can assess how critical the problem is and continue with other options: